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Senior Product Manager - UX Platform

Kirkland, Washington; San Francisco, California

Overview

At GoDaddy you’ll work with some of the best professionals in the world in an agile, small team environment owning a project end to end. Our marketing team members find success at GoDaddy and we give you the room you need to deliver the extraordinary. We collaborate with passion, and listen to our customers. Since many of us share an enthusiasm for entrepreneurship ourselves, we bring the full force of our personal and professional experience to work everyday.

  • Full-time
  • Level: Mid
  • Travel: Yes

Success Profile

What makes a successful Senior Product Manager - UX Platform employee at GoDaddy?
Check out the traits we're looking for and see if you have the right mix.

  • Imaginative
  • Strategic
  • Results-Driven
  • Collaborative
  • Flexible
  • Proactive
0 10
  • Productive
  • Deadline-oriented
  • Organized
  • Digitally savvy
  • Leadership
  • Analytical
  • Detail-oriented
  • Insightful

Job Description

About GoDaddy

GoDaddy powers the world's largest cloud platform dedicated to small, independent ventures. With nearly 18 million customers worldwide and over 77 million domain names under management, GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com.

As Senior Product Manager for the User Experience Platform, you will lead research, roadmap planning, requirements generation, backlog prioritization, experiment design, product delivery and partner outreach for UX components, services and tools that power the GoDaddy UX Platform including Navigation and Header systems. As part of this role, you will be instrumental in improving GoDaddy customers’ experience when shopping for, managing and using their GoDaddy products. Equally as important, you will be responsible for improving the experience and velocity of other product teams across GoDaddy building, experimenting and shipping on top of the UX Platform. Exceptional communication strategy and partner relationship management skills are central for success in this role.

Our team's mission is to create flawless experiences that delight our customers by building and using the best technologies, platforms and processes. We are an inclusive, collaborative group of people who are passionate about leveraging experimentation to make data-driven decisions about how to best help our customers. We are part of a dynamic and growing team that loves what we do and are looking for passionate people who share our vision.

Responsibilities:

  • Develop a deep understanding of the core GoDaddy customer segments.

  • Develop a deep understanding of UX patterns and technologies across web, mobile web, and native.

  • Learn from data and customer feedback (internal and external) to identify new UX platform requirements.

  • Build a long term vision for improved customer and developer experience, break it down into achievable milestones to drive execution with design, engineering, and partners

  • Work with internal stakeholders to determine the business priorities.

  • Work with the engineers to prioritize, sequence, and deliver new capabilities while leveraging our agile process and experimentation mindset

  • Work with multiple internal teams to solicit feedback, gain buy-in, and communicate all changes.

Requirements:

  • Proven ability to learn new technologies and understand and communicate how software systems work.

  • Proven experience running data driven experiments in live production environments - and using data to drive future decision.

  • Proven experience with customer research and translating it into experience improvements.

  • Proven ability to communicate with multiple stakeholders - balancing the need for feedback and input with the need to move quickly, make tough decisions, and deliver value to customers.

  • Experience building product tests and plans based on customer pain points and iterating on tests to deliver the best customer solution.

  • Experience identifying new requirements for a product, platform or service and working with engineers to refine, prioritize and sequence the work.

  • Expertise at clearly describing technical capabilities to audiences with mixed technical backgrounds and turn their feedback into actionable work for the engineering team.

  • Experience working as a product owner in a data-driven, agile environment.

  • Experience working on remote and distributed teams.

  • Bonus: experience using JIRA, Tableau, Google Analytics, Clicktale, and/or Mixpanel.

#LI-JA1

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

If you need assistance completing an application for a position with us, please reach out to our Recruiting Team at Recruiting@godaddy.com

To submit your application to this position, please click Apply . On the next screen, after you click Apply, click Create to establish your candidate account. If you have previously created a candidate account, please slick Sign-In and use that account to complete your application.

Job ID R004958

Benefits

  • Healthcare

    GoDaddy helps keep employees fit and healthy with generous health benefits. From the best medical, vision, dental, and disability to on-site health and wellness assessments and employee assistance plans.

  • Tuition Reimbursement

    GoDaddy is a strong believer in the value of higher education. The Education Reimbursement Program encourages our employees to pursue further education and advancement at the company.

  • Professional Development

    GoDaddy offers programs to help advance the careers of our employees. Programs include instruction led by our trainers, as well as opportunities for Tuition Reimbursement.

  • PTO

    GoDaddy encourages employees to take time away from work to Live Passionately. GoDaddy goes above and beyond to provide opportunities to enjoy time away from work and we provide generous time away to rest & recharge.

  • Work/Life Balance

    We know that maintaining a work/life balance is the key to success. At GoDaddy, we provide many perks and amenities to help facilitate this balance.

  • Retirement Plans

    GoDaddy looks closely at the retirement provisions and provides a competitive 401k employer match program. Our retirement plans are designed to fund a comfortable retirement for our employees.

The work we do at GoDaddy gives small business owners the products and customer care support they need to be successful online. We make the business of doing business easier.

Jodi Valenta, VP Marketing

The vision of GoDaddy is changing the world’s economy to small business. To do that, we need diversity throughout our teams that reflects our customer base.

Auguste Foldman, SVP Customer Care

Diversity

Our diverse employee population reflects the customers we serve. We support and celebrate everyone on our team through our Employee Resource Groups, open and inclusive to all.

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