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Senior Solution Engineer

Primary Location: California - Remote Additional location(s): United States - Remote

Location: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely

This is a remote position, so you’ll be working remotely from your home. Once we can safely travel, you may occasionally visit a GoDaddy office to meet with your team for events or offsites.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

Join our team

The Solution Engineering team is part of the GoDaddy Integration Service team. The team is responsible for supporting existing and new partners that are looking to integrate with GoDaddy products and services to enhance their merchants' commerce experience. 

We are looking for a Senior Solution Engineer to manage and support our banking partners. You will be part of the implementation and support of GoDaddy Payment products and services. You will be the primary interface for ISVs integrating to our platform using Android SDK or via GoDaddy APIs. You will get to work with various 3rd party developers to resolve technical integration issues and analyze their requirements to recommend solutions. You will be providing support to our sales team in the form of presentations, white board sessions and technical demonstration of the product. You will get to travel and participate in sales meetings and industry related events. You would interact with the product team to recommend product enhancements and provide customer feedback, and with the QA team to aid in testing new hardware and software.

What you'll get to do...

  • Interact with Enterprise customers and help them resolve sophisticated problems.
  • Be involved in the consultation, design and support of Integration to the GoDaddy ecosystem.
  • Provide feedback to Product on platform enhancements.
  • Recommend process improvements internally and externally.
  • Participate in pre-sales activities which includes participating in industry show.

Your experience should include...

  • 7+ years of Technical Payment experience.
  • Familiar with programming languages like Android, Java and JS.
  • In Depth knowledge of API Integration.
  • Proficient in payment solutions.
  • Proficient in troubleshooting and problem resolution.
  • Project management, time management and task prioritization skills.
  • Analytical capabilities and leadership skills including experience managing customer expectations.
  • Written and verbal communication skills in customer settings and with internal management.
  • Ability to establish proven business relationships and work optimally in a team environment.
  • Ability to communicate business needs to technical people and to communicate and simplify sophisticated technical information for non-technical people

We've got your back... Enjoy our many benefits (My Wallet), including paid time off, 401k, equity grants and parental leave. Join one of our employee resource groups (Culture). Continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (https://aboutus.godaddy.net/about-us/overview/default.aspx.) 

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at myrecruiter@godaddy.com.

 GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Job ID R015579


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