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Advanced Technical Care Representative

Apply Later Location Belgrade, Serbia

About GoDaddy

GoDaddy powers the world's largest cloud platform dedicated to small, independent ventures. With nearly 18.5 million customers worldwide and over 77 million domain names under management, GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com.

• Resolving WordPress, ManageWP and Pro Sites related issues by clarifying the customer’s complaint; determining the cause of the issue; selecting and explaining the best solution to solve the issue.
• Attracting potential customers by answering product and service questions.
• Maintaining financial accounts and billing processes by processing customer adjustments.
• Keeping product knowledge base up to date.
• Answering questions through social media channels and public forums (Twitter, Facebook, WordPress.org)

  • Resolving WordPress, ManageWP and Pro Sites related issues by clarifying the customer’s complaint; determining the cause of the issue; selecting and explaining the best solution to solve the issue.
  • Attracting potential customers by answering product and service questions.
  • Maintaining financial accounts and billing processes by processing customer adjustments.
  • Keeping product knowledge base up to date.
  • Answering questions through social media channels and public forums (Twitter, Facebook, WordPress.org)

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

If you need assistance completing an application for a position with us, please reach out to our Recruiting Team at Recruiting@godaddy.com

Please note that GODADDY does not accept unsolicited resumes from recruiters or employment agencies.

To submit your application to this position, please click Apply . On the next screen, after you click Apply, click Create to establish your candidate account. If you have previously created a candidate account, please slick Sign-In and use that account to complete your application.

Job ID R006057 Apply Later
Diversity

Our diverse employee population reflects the customers we serve. We support and celebrate everyone on our team through our Employee Resource Groups, open and inclusive to all.

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