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Overview

As part of our Care organization at GoDaddy, you’ll work with some of the best professionals in the world to help our customers build a digital presence like no other. We will arm you with the knowledge to make informed decisions and potential adjustments to our products and services so they can continue meeting our customers’ needs while transforming their businesses. We don’t make dreams come true by playing it safe – every day we hustle to help small businesses shine!

  • Full-time
  • Travel: No

Success Profile

What makes a successful Content Specialist employee at GoDaddy?
Check out the traits we're looking for and see if you have the right mix.

  • Good Listener
  • Multi-tasker
  • Problem solver
  • Technologically savvy
  • Goal oriented
  • Adaptable
0 10
  • Results-driven
  • Self-starter
  • Quick-thinking
  • Curious
  • Patient
  • Positive
  • Communicator
  • Independent

Job Description

About GoDaddy

GoDaddy powers the world's largest cloud platform dedicated to small, independent ventures. With nearly 18 million customers worldwide and over 77 million domain names under management, GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com.

Position Summary:

As a Content Specialist on the team, you would be the voice for our local business customers located throughout the country -- crafting original content and posting it across social media. We work to connect local businesses with their customers as well as new potential customers online, and protect and enhance their online reputation by managing customer reviews on platforms like Yelp, Google, and TripAdvisor. As a company, our mission is to help local businesses and their customers discover one another.

Job Responsibilities:

  • Create original written and visual content for a wide-ranging portfolio of local businesses located throughout the country -- this means everything from restaurants, bars, and nightlife to boutiques and auto repair.
  • Use independent judgment combined with the identity of the customer to highlight the customer’s brand and voice with end consumers.
  • Engage and connect with online audiences, fans, and consumers on Facebook, Twitter, Google, Yelp, and TripAdvisor.
  • Collaborate with teammates across departments, implement customer feedback, innovate on strategies, and help develop best practices.
  • Utilize a critical eye for your own work to ensure clean, high-quality content that supports customer brand focus.
  • Use discretion to act on customer’s feedback and social marketing trends to increase customer’s exposure.
  • Confidently balance daily and weekly deadlines with department initiatives, utilizing multiple tools.
  • Take on any other responsibilities that may arise in a fast-moving, startup environment.

Qualifications:

  • Excellent writing and communications skills (sentence structure, grammar, varied vocabulary, spelling, style, strong typing speed with high accuracy, and attention to detail).
  • A creative mindset that shows through your work.
  • Customer-first attitude and the ability to adapt your writing voice to various audiences.
  • Be able to use independent judgement to improve a customer’s marketing potential.
  • Passion for helping local businesses.
  • Deadline-driven and detail-oriented attitude and aptitude.
  • Personal ambition to embrace challenges and go the extra mile.
  • Enthusiasm for working in a fast-paced, high-growth environment.
  • Familiarity with major social media platforms. You can easily translate messages on different platforms to reach different audiences.
  • You’re a self-starter. You get a thrill from checking things off of your to-do list.
  • Writing engaging content is second nature to you.
  • Familiarity with basic design principles and lightweight visual design tools.
  • Bachelor's degree in communication, business, or related discipline.

Benefits:

  • Mission-driven, values-based culture.
  • 100% paid medical, dental, and vision option.
  • Commuter benefits for qualifying public transit.
  • Employee Stock Purchase Program.
  • 401(k) match.
  • Paid parental leave.
  • Professional development and experience, including opportunities to grow your career, working for one of most ambitious companies in Austin.

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

If you need assistance completing an application for a position with us, please reach out to our Recruiting Team at Recruiting@godaddy.com

To submit your application to this position, please click Apply . On the next screen, after you click Apply, click Create to establish your candidate account. If you have previously created a candidate account, please slick Sign-In and use that account to complete your application.

Job ID R004501

Benefits

  • Healthcare

    GoDaddy helps keep employees fit and healthy with generous health benefits. From the best medical, vision, dental, and disability to on-site health and wellness assessments and employee assistance plans.

  • Tuition Reimbursement

    GoDaddy is a strong believer in the value of higher education. The Education Reimbursement Program encourages our employees to pursue further education and advancement at the company.

  • Professional Development

    GoDaddy offers programs to help advance the careers of our employees. Programs include instruction led by our trainers, as well as opportunities for Tuition Reimbursement.

  • PTO

    GoDaddy encourages employees to take time away from work to Live Passionately. GoDaddy goes above and beyond to provide opportunities to enjoy time away from work and we provide generous time away to rest & recharge.

  • Work/Life Balance

    We know that maintaining a work/life balance is the key to success. At GoDaddy, we provide many perks and amenities to help facilitate this balance.

  • Retirement Plans

    GoDaddy looks closely at the retirement provisions and provides a competitive 401k employer match program. Our retirement plans are designed to fund a comfortable retirement for our employees.

Our award winning customer care team is second to none. We provide ideas to make small business look amazing online, around the world, around the clock and one customer discussion at a time.

Auguste Goldman, SVP Customer Care

Our people are the keystone of what makes GoDaddy amazing. The diversity, equality, dedication to culture and focus on customer needs are the morsels that bind our foundation together.

Paralee Johnson, Internal Communications

Diversity

Our diverse employee population reflects the customers we serve. We support and celebrate everyone on our team through our Employee Resource Groups, open and inclusive to all.

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